Your property support partner
Font Services empowers real estate organizations with scalable property support solutions built around service excellence, operational control, and people development.
100% Servicedesk DNA
Happy skilled people, flexible, close knit work environment with a sense of belonging, management is part of the team when starting new projects to ensure instant capacity, quality and back-up, offering dedicated teams, even small.
Professional
Optimizing the customer journey in an efficient way by focussing on processes, the right set-up, responsibilities and stakeholder management. Proactive approach, defining clear objectives, comprehensive training, and clear communication structure.
The right set-up
Building efficient processes, system setup, demarcation listing, contract configuration, consistent workflows and a smart organization with SLA and KPI management.
Welcome To Font Services
Font Services supports leading clients in the real estate sector. With our wealth of experience, in-depth expertise, and specialized team, supported by advanced technologies and data, we offer high-quality services. We are constantly focused on optimizing your business operations and always strive for customized solutions that perfectly match your needs. Our services include:
- Technical support
- Administrative Services
- Service Desk
- Property on- and offboarding
What we promise
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Improving customer experience
Our people have 100% Service DNA, are empathetic and personal with strong leadership and ownership. We have 24/7 availability, our experience and insights create opportunities and continuous improvement.
More efficient work processes
Efficiency is achieved by redesigning processes. We focus on smarter workflows, connecting teams and stakeholders, creating seamless collaboration with less complexity and more value.
Reduce your total cost of ownership
We reduce costs without compromising through smart process design, productivity, first time right, flexibility and scalability with our professional nearshore teams.
True partnership
We are professional, reliable, open, transparent with shared goals and we act as one team.
Our Services
Font Services supports leading clients in the real estate sector. With our wealth of experience, in-depth expertise, and specialized team, supported by advanced technologies and data, they offer high-quality services. They are constantly focused on optimizing your business operations and always strive for customized solutions that perfectly match your needs. Our services include:
Technical Assistant
Our technical support team plays a vital role within your Property Management team. We assist with technical and facility management by requesting quotations, supervising contractual work and checking documentation. We also manage data, including mandatory documentation arising from laws and regulations. Critical incidents are closely monitored and coordinated, all carried out remotely.
Administrative Services
We support organizations with financial administration, data management, indexations, contract management, tenders and compliance with laws and regulations. Our experienced team ensures accurate and reliable administrative processes.
Service Desk
Our trained Service Desk team acts as the first point of contact for users of the property management department. All incoming requests, issues or incidents are handled professionally and personally. Each request is carefully assessed and forwarded to the appropriate internal or external party to ensure a fast and efficient solution.
By combining strong communication skills with operational knowledge and structured workflows, our teams ensure continuity, transparency, and a consistent service experience for tenants, suppliers, and internal stakeholders. We support organizations with incident management, contractor coordination, administrative follow-up, customer communication, and service monitoring, always with a strong focus on quality and response times.
Our Service Desk professionals are specifically trained within the real estate environment and understand the importance of ownership, customer satisfaction, and efficient follow-up. Acting as an extension of your organization, we help create stable, scalable, and professional support operations that allow property teams to focus on their core responsibilities.
On- & offboarding Management
We support organizations with the full on- and offboarding of real estate portfolios, with a strong focus on technical and building installations. Whether you are taking over a new portfolio or transferring one, we ensure a structured, fully managed onboarding or exit process from start to finish.
We take care of the complete administrative setup across the DMS, financial systems, and servicedesk. All documentation, contracts, technical assets, and workflows are correctly registered and immediately accessible. This prevents disruption within the team and ensures operations are properly configured from day one.
As a result, there is no time lost searching for documents, and the servicedesk can start working independently right away. Technical managers are not burdened with unnecessary questions, as all relevant information is readily available within the systems. This guarantees a smooth start, reduced operational pressure, and a professionally organized management process.